Delivery
Delivery times depend on your location and the shipping method selected at checkout. Standard delivery typically takes 3-5 business days.
At the moment we only ship to the United Kingdom. However please contact our support team if you are trying to order from outside of the UK and our team will do their best to help.
Absolutely! Once your order has been dispatched, we will send you a tracking number via email so you can monitor its progress.
While we strive to deliver orders on time, unforeseen delays can occur. If your order is significantly delayed, please contact our customer support team for assistance.
Returns & Refunds
We offer hassle-free returns within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached.
To return an item, visit our Returns page, enter your order details, and follow the step-by-step instructions. You may also contact our customer service for assistance.
Yes! If you need a different size or color, you can exchange your item within 30 days.
Refunds are typically processed within 5-7 business days after we receive and inspect your returned item. The refund will be issued to your original payment method.
Orders
Simply browse our website, add items to your cart, and proceed to checkout. Follow the instructions to enter your shipping and payment details to complete your purchase.
We process orders quickly, so changes or cancellations may not always be possible. If you need to make changes, contact us immediately, and we'll do our best to assist you.
You can check your order status by logging into your account and viewing your order history. You will also receive email updates on your order’s progress.
We’re sorry for the inconvenience! Please contact our support team with your order details and photos of the issue, and we’ll arrange a replacement or refund.
Product & Stock
Check out our size guide, available on every product page, for accurate measurements and fitting recommendations.
Some popular items may be restocked. You can sign up for restock notifications on the product page to receive updates when the item becomes available again.
Each product page includes detailed descriptions, materials, care instructions, and size information. If you need more details, feel free to contact our support team.
Payment & Promo Codes
We accept major Credit and Debit cards, Apple Pay, Google Pay, Shop Pay and Klarna.
Enter your promo code at checkout in the "Discount Code" box and click "Apply." The discount will be reflected in your total if the code is valid.
Promo codes may have expiration dates, minimum order requirements, or restrictions on certain items. Double-check the terms and conditions or contact customer support if you need help.
Account
No, you can check out as a guest. However, creating an account allows you to track orders, save your details, and access exclusive promotions.
If you forget your password, click "Forgot Password" on the login page and follow the instructions to reset it.
Log in to your account and go to the "My Account" section to update your personal details, address, and payment information.
If you wish to delete your account, please contact our customer support team, and we’ll assist you with the process.
Still have a question?
Should you need assistance, our customer support team is here to help promptly.